Your privacy is important to us. This Privacy Policy outlines how OneDox ("we," "our," or "us") collects, uses, shares, and protects your data when you use the Platform.
1. Information We Collect
- Personal Information: Name, email, phone number, job title, company/organization details
- Document Data: Files and documents uploaded by users including metadata and tags
- Usage Data: IP address, browser type, pages visited, time spent, interaction logs, feature usage, chat queries
- Cookies & Tracking: Used to enhance your user experience and platform analytics
2. How We Collect Information
- Directly from users during signup, login, or file uploads
- Automatically through cookies, tracking tools, and usage logs
- Through integrated third-party services (if applicable)
3. How We Use Your Data
- To provide and improve the OneDox service
- To personalize and optimize your experience
- To ensure platform security and integrity
- For customer communication and support
- To generate anonymized analytics and insights
4. Data Sharing and Disclosure
We do not sell or rent your personal or document data. Your data may only be shared:
- With your consent
- With authorized third-party providers (e.g., hosting, analytics)
- With legal or regulatory authorities when required
- With affiliates or partners under confidentiality (only with your consent)
5. Data Security
We take data protection seriously and implement:
- Encryption (in transit and at rest)
- Secure cloud hosting (e.g., AWS or equivalent)
- Role-based access controls
- Routine audits and monitoring systems
6. Your Rights
Depending on your jurisdiction, you have the right to:
- Access, correct, or delete your data
- Withdraw consent for non-essential use
- Object to specific types of processing
- Request data portability
- File a complaint with a data protection authority
7. Data Retention
We retain your data as long as your account remains active or as needed to provide services. We may keep information as necessary for legal obligations, enforcement, or dispute resolution.
8. Cookies
We use cookies and similar tracking technologies to enhance the platform. You can manage cookie preferences through your browser settings.
9. Children's Privacy
Our platform is not intended for users under the age of 18. We do not knowingly collect data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Updates will be communicated via the platform or email. Continued use after changes constitutes acceptance.
11. Contact Us
For privacy-related questions, contact us at: Click Here